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FAQ

Yes, all prices include VAT.
Yes, businesses can purchase products without VAT. Please contact us at info@collectdk.com for more details.
You can contact us at info@collectdk.com for any questions regarding a product or an order.
Yes, our goal is to offer new products as soon as they are released.
Yes, you can sell us your cards or sealed boxes. Please contact us at info@collectdk.com for more details.
We collaborate with CGC, one of the top grading companies worldwide. There is a dedicated section on our website that explains the exact process for submitting your cards for grading.
Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package on the carrier’s website.
We accept various payment methods including credit/debit cards, PayPal, and bank transfers.
Orders can be canceled or modified within a specific timeframe. Please contact customer support as soon as possible if you need to make any changes.
Yes, we offer discounts for wholesale purchases. Please contact us at info@collectdk.com for more details.
We accept returns within 14 days of purchase. Items must be in their original condition.
We source our products directly from trusted suppliers and manufacturers to ensure authenticity. Additionally, our team of experts carefully inspects all items before listing them for sale.
Yes, we offer appraisal services for collectibles. Please contact us at info@collectdk.com to schedule an appraisal.
If you receive a damaged item, please contact us within 7 days of delivery. We will provide instructions for a return or replacement.